Privacy Policy
Information about data collection and use, transaction security, and your rights as a user/customer
Last Updated: February 14, 2026
General
This Privacy Policy describes how melikaredi.gr collects, uses, and protects the personal data of its users/customers, in accordance with the General Data Protection Regulation (GDPR) and applicable Greek legislation.
Information voluntarily provided by users is used for direct and substantial communication with the store, to provide answers to questions, and to fulfill orders. In addition, data may be used for traffic measurement, improving user experience and services, as well as for compliance with legal obligations.
🔐 Important: Melikaredi.gr does not distribute email addresses or any other information concerning its users and customers to any other organization or partner, unless required by legal process or necessary for the performance of the service (e.g., shipping company for delivery).
Data Controller:
Company Name: ARMOUATKI ANNA TOU ZAXARIA
Registered Office: 25IS MARTIOU 180, MOIRES, FAISTOU / IRAKLIOU, 70400
GEMI No: 186226127000
VAT No: 045838086
📧 Email: info@melikaredi.gr
📞 Phone: +30 2892 023527
GDPR Compliance Note: You can submit a request for access, rectification, erasure, restriction of processing, or objection to processing, as well as a data portability request, by contacting the above email or phone.
Information Gathering
Melikaredi.gr is designed so that users can visit it without having to reveal their identity, unless they wish to do so. Personal data is requested only when necessary (e.g., for ordering, registration, communication, or participation in activities).
Melikaredi.gr collects four types of information:
1. Customer registration details (e.g., name, email)
2. Details for order fulfillment (full name, address, postal code, email, phone, billing information where requested)
3. Participation details for contests/promotions (where applicable)
4. Details for service activations (where applicable)
When ordering the following may be requested: full name, address, postal code, email, phone, payment method, and billing/shipping information where required.
Important: Melikaredi.gr does not store card details in its system if payment is made through a secure payment provider/banking environment. However, identification documents of the legitimate cardholder may be requested in specific cases of fraud/security and only where permitted.
Use of Information
Melikaredi.gr uses the information you provide for:
- Order fulfillment and delivery
- Communication for clarifications/updates regarding the order
- Customer service, request management, and support
- Issuing documents (receipt/invoice) and fulfilling accounting/tax obligations
- Transaction security, fraud prevention, and system protection
- Improving user experience and website functionality (e.g., traffic statistics)
- Informing about new or alternative products and special offers (only where permitted/you have consented, when required)
- Participation in contests/activities, where applicable
✉️ Communication Control: You can request not to receive updates/offers by sending a request to info@melikaredi.gr.
Legal bases for processing (indicative): contract performance (order), compliance with legal obligations (tax/accounting), legitimate interest (security, fraud prevention, basic statistics), and where required, consent (e.g., marketing cookies/promotional communications).
User Rights (GDPR)
You have the right to submit a request for the following. We will respond within a reasonable time and in accordance with GDPR deadlines (usually within 1 month), after first verifying your identity.
Access to your data
Rectification/updating of data
Erasure of data (where applicable)
Restriction of processing
Objection to processing
Data portability
For rights requests: info@melikaredi.gr or +30 2892 023527
Right to lodge a complaint: If you believe your rights are being violated, you can lodge a complaint with the Hellenic Data Protection Authority (HDPA).
Access to Information & Recipients
Order processing requires the collection and processing of strictly necessary data for booking, invoicing, and delivery. Providing your personal data means that you consent to this data being used by our authorized partners/employees for the purposes stated in this policy.
Who may receive data (only when needed):
- Shipping/courier companies for delivery (e.g., name, address, phone).
- Payment providers/banks for payment completion (where applicable).
- Hosting/technical support/e-commerce platform providers (e.g., hosting services/Shopify) as data processors.
- Accounting support/tax obligations (where required).
In no other case do we share your personal information without prior consent, unless required by law or judicial/prosecutorial authority.
ℹ️ Identification: In some cases (e.g., rights requests or transaction security), we may request additional identification details to ensure that the request originates from the correct person.
Transfers outside the EEA: If providers are used who may process data outside the EEA, appropriate safeguards (such as standard contractual clauses) are taken where required.
Retention Period
We retain personal data only for as long as necessary for the purposes of processing and/or as required by applicable law. For example, invoicing/order data may be retained for as long as tax/accounting law dictates, while contact or account data is retained until you request deletion or cancel your account (where applicable).
Transaction Security
Melikaredi.gr is committed to the security and integrity of the data it collects. We have adopted technical and organizational measures to protect personal data from unauthorized access or disclosure, loss or misuse, as well as from alteration or destruction.
🔐 SSL (Secure Socket Layer) Technology
Your connection is secure because SSL technology is used, which encrypts data before it is sent and ensures communication between your device and the server.
Supported browsers: Google Chrome, Firefox, Safari, Edge (and generally modern browsers that support SSL/TLS).
Cookies
Melikaredi.gr may use cookies as part of facilitating and operating its services through its website. Cookies are small text files stored on your device that help the website function smoothly, remember choices, and collect data to improve content/performance.
Types of cookies (indicative): essential (functionality), preference, statistics/analytics, and marketing. Some cookies are necessary for the proper functioning of melikaredi.gr.
💡 Note: For more information, please see the Cookie Policy.
Correction, Modification, or Deletion
Melikaredi.gr allows users to correct, change, supplement, or delete data and information that has been provided. If you choose to delete information, we will act to delete it from our records immediately, where possible and permitted (e.g., something that must be kept for legal reasons cannot be deleted).
For protection and security reasons, we may request confirmation of details to ensure that the request is submitted by the data subject themselves.
For access/change/deletion of personal data, reporting problems, or any questions, please contact info@melikaredi.gr.
We will do everything possible to protect your personal data, but the protection of your password (if an account exists) also depends on you.
Periodic Changes
Melikaredi.gr continuously expands, updates, and improves its website, as well as its products/services, and may update this policy. We recommend that you read it regularly for any changes to its content.
📞 Contact
Contact Information
📧 Email: info@melikaredi.gr
📞 Tel: +30 2892 023527
Operating Hours
Monday - Saturday: 8:30 a.m. - 9:00 p.m.
Sunday: Closed
For requests related to personal data (GDPR), please email us at info@melikaredi.gr and we will guide you immediately.
Acceptance of terms: By using this website, you accept and consent to this Personal Data Protection Statement and the Terms and Conditions of website use.
This policy may be amended from time to time without prior notice. We recommend that you read it regularly.
Related pages: Cookies Policy | Terms of Use